Privacy Policy

1. Who we are

Metric Classic Service ("we", "us", "our") is a classic Volkswagen specialist workshop based in Melbourne, Victoria, Australia. We can be contacted at [email protected] or by phone on 0414 918 842.

2. Information we collect

We only collect personal information that you voluntarily provide to us, including:

• Your name, email address, and phone number when you submit an enquiry via our contact form
• Details about your vehicle that you choose to share with us
• Any other information you include in a message to us

We do not use cookies for tracking or advertising, and we do not collect any information automatically beyond standard server logs.

3. How we use your information

We use the information you provide solely to:

• Respond to your enquiry or service request
• Communicate with you about your vehicle or a booking
• Provide the services you have requested

We will not use your information for marketing purposes without your explicit consent, and we will never sell or share your personal information with third parties for commercial purposes.

4. How we store your information

Enquiries submitted through our contact form are received via email and stored securely. We retain correspondence only as long as necessary to fulfil the purpose for which it was collected, or as required by law. We take reasonable steps to protect your personal information from misuse, loss, and unauthorised access.

5. Disclosure of your information

We do not disclose your personal information to third parties except where required by law, or where you have given us permission to do so. We do not use third-party advertising networks or analytics platforms that collect personal data.

6. Your rights

Under the Australian Privacy Act 1988, you have the right to access the personal information we hold about you and to request corrections if it is inaccurate. To make a request, contact us at [email protected]. We will respond within a reasonable timeframe.

7. External links

Our website may contain links to external sites (such as our Instagram page). We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.

8. Changes to this policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. Continued use of our website after changes are posted constitutes your acceptance of the revised policy.

9. Contact us

If you have any questions or concerns about this Privacy Policy, please contact us at [email protected] or call 0414 918 842.